Where are you located?
We are located at:
Cancún
Autodromo Internacional Cancun
Aeropuerto S/N, Interior 35, Local 22,
77560, Cancún, Q.R.
+52 (998) 3537029 (WhatsApp)
Tulum
Av. Coba 107,
77760 Tulum,
Quintana Roo
+52 984 311 9394 (WhatsApp)
What type of vehicles do you offer for rent or rent?
Our fleet of vehicles is made up of the following categories:
You can visit any of our categories to select the vehicle, prices and availability on our page.
What is the deposit to rent a vehicle?
It’s an amount of money that is withheld from the customer’s credit card for the duration of the contract and will be returned once the vehicle is returned in the condition that it was delivered.
The amount of the deposit varies from the rental vehicle.
It is important to know that while this amount is retained in the client’s account, neither Motokoor nor the client himself will be able to use the amount. Once the service ends and there is no charge, Motokoor will release that amount automatically.
Do you have delivery of the vehicle to the hotel or airport?
Of course, we can deliver and pick up anywhere in Cancun, Riviera Maya, Playa del Carmen, Tulum or at the Cancun International Airport.
The price varies according to the selected place, in rentals longer than 10 days this service is completely FREE
Is my country's license valid to drive in Mexico?
Yes. A valid and unexpired government-issued driver’s license must be presented that includes a photograph of the client.
Driver’s license (motorcycle or car) must be valid for the entire rental period.
What gas should I use and with what amount of gasoline should I return the vehicle?
You should know that there are two types of gas (Regular and Plus), either one is good for the scooter/motorcycle, in the case of cars, Gas Plus should be used.
You will receive the scooter/motorbike or car with a full tank of gasoline. You are expected to return the rental vehicle with a full tank of gasoline or, if applicable, as it was delivered to you.
If the gas tank is not full upon return, you will be charged the difference to fill it up
What happens if the rented vehicle suffers damage or an accident?
Damage will be assessed, and the deposit will be taken to repair themselves.
It is important to know that if the deposit does not cover the damage, you will have to pay the difference.
If the damage is minor and your deposit covered the corresponding part of the damage, the difference will be returned.
How to find out who damaged the scooter or if it was the person who previously rented the vehicle?
When renting the vehicle, photos and videos of the scooter/motorbike or car are taken before delivering it to the client.
In this case we invite customers to do the same. If the rental vehicle suffers any damage upon delivery, it can be verified by showing it in the video and photos prior to the rental.
Is the use of a helmet mandatory?
Yes. You must wear a helmet at all times while riding a scooter/motorbike
Your passenger also has to wear a helmet.
The police will stop you and fine you if you don’t wear a helmet.
What should I do if a police officer stops me?
Just show all the necessary documents, your driver’s license, copy of the contract and circulation card, and you just have to tell them that you are driving a rental vehicle.
In case you have broken any traffic rule, you will have to pay a fine.
In case it is just a review, they will give you the documents and you can continue on your way.
What is the minimum rental period for a vehicle with Motokoor?
The minimum car rental period in Motokoor is one day (24 hours).
Remember that if you rent for longer periods you can get great discounts on your rental.
Just show all the necessary documents, your driver’s license, copy of the contract and circulation card, and you just have to tell them that you are driving a rental vehicle.
In case you have broken any traffic rule, you will have to pay a fine.
In case it is just a review, they will give you the documents and you can continue on your way.
